Private eyes aren’t watching you
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Alicia Robinson
Cellular phone customers may soon rejoice to have a bit more privacy.
Under a bill co-written by 70th District Assemblyman John Campbell,
their phone numbers must be kept private unless they give permission
for companies to include them in a directory.
The Assembly passed the bill Thursday, and it is now awaiting the
governor’s signature. It would require cellphone service providers to
get written consent from customers before adding numbers to any
directory or database, and customers can’t be charged for opting out.
“For many people, their cellphone is the last number they want
people to know because it’s with them all the time,” Campbell said.
“All this bill did is say, ask.”
While some cellphone users think the bill is a great idea, much of
the cellphone industry believes legislation is unnecessary and forces
it to do something it was going to do on its own.
The Cellular Telecommunications and Internet Assn., a national
trade organization representing all six national wireless-service
providers, opposes the bill and will urge the governor to veto it,
association spokesman Steve Carlson said.
“There are folks who voted for the bill, I think, under mistaken
assumptions as to what our plans are in terms of implementing such a
directory,” Carlson said. “The idea of a directory came about as a
result of requests from customers.”
The cellular number directory, which is still in development,
would be similar to 411 service, and numbers would not be published
or sold, he said. Cellular companies already planned to get
customers’ permission to list their numbers because they don’t want
to anger customers and lose business, he said.
Campbell doesn’t buy that argument, however.
“We found that some companies had a listing authorization in their
standard contract ... but yet no one I talked to was aware of that
because people don’t read those big, long contracts when you get your
cellphone,” he said.
If customers’ numbers weren’t protected they might be charged for
receiving telemarketing calls, depending on their service plan,
Campbell said.
Some local cellphone users welcomed the news of legislative
protection of their cellular privacy.
“I think that’s a good idea,” said Amanda Anderson, a teacher who
lives in Newport Beach. “Most people have cellphones because they
want a personal, private number and very few people give it out.”
She said she gets enough unwanted calls on her land line and gives
her cell number to only family and friends.
Self-employed businessman Lenny Davis, of Newport Beach, said
cellular numbers should be unlisted unless people give their
permission.
“I use it for everything, and I travel a lot,” he said. “Really,
my phone is my office, and I don’t want everybody knowing [the
number].”
But Lee Wilder, a retired Irvine resident, thinks cellphone
directories could be handled the way phone directories have been done
in the past, with phone users included unless they pay to be kept
out.
“That seemed to work pretty well,” he said.
He has a cellphone, he said, but “I mainly keep it for
emergencies.”
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