Phones, computers go down for hours at LAX headquarters, but flights go on
The Century Boulevard entrance to Los Angeles International Airport. Workers at the airport’s headquarters dealt with computer and phone problems.
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At LAX, the nation’s second-busiest airport, computer problems and telephone outages hampered the work of thousands of employees for almost five hours Wednesday.
Though the administration of Los Angeles World Airports was repeatedly interrupted, officials said airline service was not affected at Los Angeles International Airport, which now handles more than 70 million passengers a year.
Nancy Castles, an airport spokeswoman, said the disruptions to computer and phone networks were reported at 9:17 a.m. She added that the problems were largely solved by about 2 p.m. when the department’s main computers were rebooted.
In addition to phone service, Castles said maintenance operations were affected as well as Wi-Fi service, computer messaging and doing work online. She estimated that about 2,500 airport department employees out of 3,500 were impacted.
“This was an inconvenience for many Los Angeles World Airport employees,” Castles said. “It’s OK now.” Technicians are still trying to figure out what caused the problem.
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