Spirit Airlines has the rudest flight attendants, survey says
- Share via
Florida-based Spirit Airlines has topped another unflattering ranking.
A few weeks ago the U.S. Public Interest Research Group Education Fund analyzed complaint rates among passengers over the last five years. The ultra-low-cost carrier came out on top of that list.
Spirit now ranks at the top again — for the rudest flight attendants. A survey of 3,400 people by the travel website Airfarewatchdog found that 26% said Spirit has the rudest flight attendants.
Air Canada came in second with 14%, followed by Frontier Airlines with 11% and Virgin America with 9%.
Southwest Airlines was at the bottom of the list, with only 1%.
The service given by flight attendants may reflect how they are treated by airlines, according to a flight attendants union.
“A solid company with a good business plan that treats its employees well typically has good customer service,” said Leslie Mayo, a spokeswoman for the Assn. of Professional Flight Attendants, which represents attendants at American Airlines.
Inside the business of entertainment
The Wide Shot brings you news, analysis and insights on everything from streaming wars to production — and what it all means for the future.
You may occasionally receive promotional content from the Los Angeles Times.
