Always an Olympian: Kirk Kilgour, NBC’s commentator...

Always an Olympian: Kirk Kilgour, NBC’s commentator during the Olympic wheelchair race competition, can speak from the heart about the racers and their quest for gold. . . . Kilgour, 47, of Van Nuys was on the U.S. Olympic Volleyball team, but broke his neck in 1976. Although now in a wheelchair, he has been a coach, actor, writer and broadcaster.

Sorry About That: Remember those long lines at Burbank Airport and LAX last month, when dozens of would-be fliers tried to get $25 fares offered by Southwest Airlines? In a letter to regular customers, CEO Herbert D. Kelleher acknowledges that the customer crush was more than the airline, or its phone system, could handle. . . . “We’re back to normal now, but you have my personal apology for any inconvenience.”

Watt a Ride: The electric bicycle, a fantasy of the turn of the century (actually, one design was patented in 1898), has finally arrived, and two San Fernando Valley companies are producing them. . . . Malcolm Bricklin rides his near his home in Malibu. A user’s report: They’re heavy by modern bicycle standards, but ridable. Shocking option: When the going gets tough, the rider kicks in the voltage (B2).