Evaluating Sitters for Rover - Los Angeles Times
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Evaluating Sitters for Rover

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Pet and house sitters can be found under two listings in the yellow pages: Dog and Pet Sitting, and House Sitting.

The Pet Sitters Assn. of Southern California offers a list of members, with addresses and phone numbers. To receive a free copy, send a self-addressed, business-size envelope to PSASC, P.O. Box 5432, Whittier, Calif. 90607-5432, or call (714) 670-2878.

The National Assn. of Pet Sitters suggests that prospective clients ask the following questions when hiring a sitting service:

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* Is the pet sitter bonded?

* Is there commercial liability insurance?

* Is the sitter willing to provide references?

* Will the sitter furnish a written description of services and fees?

* Does the pet sitter visit the home beforehand to meet with client and pet?

* Does the pet sitter seem competent and comfortable with the pets?

* Is there a contract outlining the services the pet sitter will provide?

* Is the sitter courteous, interested in you and your pet and well informed?

* Does the pet sitter return inquiries promptly?

* Are there regular office hours?

* Does the pet sitter have a veterinarian on call for emergencies?

* What sort of training has the pet sitter had?

* How does the pet sitting service recruit and screen employees?

* Does the service have an established system for handling customer complaints?

* Does the service check to see that you actually arrive home on time?

* Does the pet sitter provide a rating form for the customer to fill out?

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